Useful information
from A-Z

The nearest cash machine (ATM) is just a 5-minute walk away at Parpan Post Square. ATMs can be found at the banks mentioned above, see “Banks”.

The nearest airports are Zurich-Kloten and Altenrhein. Zurich-Kloten: www.flughafen-zuerich.ch
Altenrhein: www.airport-stgallen.com

You can move into the apartment from 3 p.m. An earlier purchase may be arranged upon request.

Avis car rental
Comercialstrasse 20, 7000 Chur
telephone +41 (0) 81 253 33 77
‍
Europcar car rental
Bahnhofplatz 1, 7000 Chur
telephone +41 (0) 81 252 02 47

see “Car workshop”

Auto Jaeger AG
Hauptstraße 134, 7075 Churwalden
telephone +41 (0) 81 382 11 06
‍
Garage-Carrosserie Meister GmbH
Roadside assistance, body shop, car dealership, garage
Plam dil Bläsi 18, 7078 Lenzerheide
telephone +41 (0) 81 384 18 70
‍
Sigron AG
Transportation, garage
Voa Nova 8B, 7082 Obervaz-Lain
telephone +41 (0) 81 384 15 81

If you need a baby cot, fall protection or a high chair, please contact us well before arrival. For short-term replacements, a baby cot, fall protection and a high chair are available in the basement of the stairwells (house 1 and house 2).

We would like to draw your attention to the fact that cleaning costs are already included in the rental price and will not be charged separately. We therefore ask you to leave the apartment in a broom-clean state. This includes: disposal of garbage bags (see “Disposal of residual waste”), tidy kitchen and tidy out dishwasher. We must charge the guest any additional cleaning costs. Thank you for your understanding

Samantha Schmid
plant management
Mobil +41 (0) 79 753 49 43
telephone +41 (0) 81 382 20 20
email: info@turrabuel.ch

You can start cross-country skiing right outside our front door, the 56-kilometre-long running trail starts right behind the hill from Turrabül. The Parpan snow sports centre is located at the Heimberg car park. It houses the ski school and cross-country skiing school, sales and rental for cross-country skiers, as well as a cloakroom, showers and toilets. Further information can be found in the brochures available in the entrance area, at the Lenzerheide Information Office or at www.langlaufparpan.ch.

A DVD player is available in your apartment.

If your apartment has any defects, please report this to management immediately. If there is no immediate notification upon commencement of the rental, the property is presumed to be free of defects. If the defects occur during the rental period, please also inform the management.

Chirazi Nasser dentist
Voa Pintga 2a, 7078 Lenzerheide
telephone +41 (0) 81 384 22 72

Your apartment in Turrabuel is available until 10:00 on the day of departure. We would like to hand over a personal key/apartment.

Please let us know your preferred delivery date by SMS or WhatsApp up to 24 hours before departure. If you are leaving earlier, please let us know in advance so that cleaning planning can be optimised to the benefit of subsequent guests.‍

Samantha Schmid
plant management
Mobil +41 (0) 79 753 49 43

You can leave the chip cards on the dining table in the apartment or put them back in your locker at the access point in the underground car park. When leaving the apartment, we ask you to close all windows and doors. We would like to draw your attention to the fact that the apartment must be left broom-clean. This includes: disposal of garbage bags (see “Disposal of residual waste”), tidy kitchen and tidy out dishwasher. We must charge the guest for additional cleaning costs. Thank you very much for your understanding Final cleaning is included in the rental price at Turrabuel.

The operating instructions for the home's electrical appliances can be found in a transparent document folder.

Please dispose of your waste in public waste bins. Walk down the Turrabülweg, diagonally opposite the well, you will find the nearest dumpster on the right. Please only use the blue trash bags provided for your waste. Containers for glass and PET are located at the natural ice rink in the center of the village.

Bergamin, Arno - General Medicine
Voa Principala 20, 7077 Valbella
telephone +41 (0) 81 384 20 22
www.drbergamin-lenzerheide.ch
‍
Capitani, Daniel — general, sports, traffic medicine, manual medicine
Senda Baselgia 2b, 7078 Lenzerheide
telephone +41 (0) 81 384 12 30
www.drcapitani.ch
‍
Fierz, Michael - General Medicine, Sports Medicine, Manual Medicine
Voa Principala  68, 7078 Lenzerheide
telephone +41 (0) 81 384 27 77
www.doctor-lenzerheide.ch
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Mannhart, Karl - General Medicine
Pradafenzerwäg 2, 7075 Churwalden
telephone +41 (0) 81 382 03 82
www.arztchurwalden.ch

In Turrabuel, we have designated one apartment per category for guests with dogs. Dogs are allowed there as long as they are house-trained and safe. However, keep your four-legged friends on a leash in the building; leashes are also required in the village. On walking trails outside the village, dogs are allowed to run freely.
Seats and beds are reserved for people; it is strictly forbidden to let dogs lie or sleep in bed or on the sofa. As with all guests, you are also required to leave the apartment broom-clean (i.e. without dog hair).
When booking, please mention that you are traveling with a dog. There is an additional cost of CHF 20.- per dog and day.

Enjoy your apartment in Turrabuel — we have furnished all apartments with great commitment and attention to detail. We ask you to treat the apartment and its equipment with care. Should you notice any defects in your apartment purchase or if something is damaged during your stay, please inform us immediately so that we can quickly remedy the situation. See “Plant Management” or “Defects.”

Our underground car park has 6 new charging stations for electric cars. These run by the provider “swisscharge.ch”.
1. Connect to the FEWO_Turrabuel WLAN, the password is written down on the charging box.
2. Then scan the QR code, which is individually glued to the charging station.
3. You will be connected to the provider's website and the current price per kWh will be shown to you.
4. Follow the instructions on your phone to fill out your credit card details.
5. To activate, use the code you received via SMS and you can start charging now.
6. After the charging process is complete, you will be charged the amount due, depending on the amount of kWh charged.

230 volts AC, 50 Hz

Emergency number for acute emergencies and accidents: 144
Poisoning/suspected poisoning emergency number: 145 (Tox Center)
If you do not have a telephone available, please use the emergency telephone on the wall on the ground floor. For location, see the escape route map at your apartment door.

Please note the escape route plan at your apartment door. There are green signs throughout the house and public areas, which mark escape routes and emergency exits.

Die bathrooms have a shower, washbasin, toilet and, depending on the size of the apartment, an additional bathtub. There are different variants of the 7-bed apartments, details can be found on the website. Towels and bath linens are provided.

Die kitchen It is fully equipped with an oven, induction stove, dishwasher (including taps, salt and rinse aid), refrigerator with small freezer, Nespresso machine, kettle, baking dish, hand mixer, scale, paper towel, dishwashing detergent, cleaning cloth, sponge, dishwashing brush and garbage bags. Spice mills with salt and pepper are always refilled.

The sleeping area is designed in simple, calm natural tones, with custom-made larch wood double or single beds and high-quality mattresses for a restful night's sleep. Bed linen and embedding are included in the rental price.

The Living area The open kitchen offers a spacious dining area, modern, inviting living furniture, television and DVD player. Each apartment has a furnished terrace or balcony with access from the living area.

The Lenzerheide holiday region offers numerous options for your family holidays. Further information can be found in the brochures available in the entrance area or at the Lenzerheide Information Office. https://arosalenzerheide.swiss/de/Lenzerheide

Please make a choice: 118
If you do not have a telephone available, please use the emergency telephone in the corridors of the respective houses. Please refer to the escape route plan at your apartment door for your location and escape route. Leave your apartment directly via the stairwell.
DO NOT use the elevator!

We would be delighted if you were our guest on New Year's Eve. Setting off fireworks is strictly prohibited by the municipality.

Please make a choice: 144
If you do not have a telephone available, please use the emergency telephone in the corridors of the respective houses. Location see also escape route map at your apartment door. See also “doctor” or “hospital” in this A-Z info.

With your key cards, you have unrestricted access to the house and apartment in Turrabuel. Please note that your key card only gives you access to the cloakroom in the basement of the house where your apartment is located.

A small selection of board games can be found in your apartment. They can be found in a wooden box in the entrance area in the white cupboards (lowest compartment). We ask you to handle it carefully so that tenants after you enjoy it as well.

We would be happy to reserve a space for you in our underground car park for a price of CHF 10 per day. Should you need more than one parking space, you must register this in advance, as we only have a limited number of parking spaces available. If you are traveling by car with a height of more than 2 meters or need an e-charging station, be sure to let us know in advance. The entrance height of the underground car park is 2.30 meters. Please tell us the license plate number of your car.

see “Car Workshop”

By car: From Basel and Zurich, take the A3/A13 to Chur-Süd, then take the exit to Lenzerheide (exit no. 17) and after just 20 minutes you are in Turrabuel.
By train: You travel to Chur by train. In Chur, you can change directly from the train to the buses from Postauto Graubünden and get to Parpan, the Post stop, within 30 minutes.

see “Lenzerheide Information Office”

Fabienne hair design
Voa Principala 49, 7078 Lenzerheide/Lai
telephone +41 (0) 81 384 49 49
‍
Huwyler Kosmetisches Institut, barber shop
Voa Principala 39, 7078 Lenzerheide/Lai
telephone +41 (0) 81 384 37 37

In summer and winter, the destination is a varied hiking area. The hiking trails start on your doorstep in Turrabuel. Information about this can be found in the brochures that are available in the entrance area or at the Lenzerheide Information Office.

Graubünden Cantonal Hospital
Loestrasse 170, 7000 Chur
telephone +41 (0) 81 256 61 11

The Parpan natural ice rink is just 5 minutes away from Turrabuel. Further information about this and about the Lenzerheide artificial ice rink can be found at the Lenzerheide Information Office and at https://arosalenzerheide.swiss/de/Lenzerheide.

The closest information office is in Lenzerheide Center. The opening times can be found in the brochures that are available in the entrance area or at https://arosalenzerheide.swiss/de/Lenzerheide.

see “WLAN”

In the laundry room of house 1 (cellar), an iron and an ironing board are available for you. Please put them back after use.

Your key cards give you access to the house, apartment and public areas in Turrabuel. Please note that your key card only gives you access to the cloakroom in the basement of the house where your apartment is located. If you need additional key cards or even if you lose one, please contact our management team.

Before you arrive, you will receive the code for the garage door and also your personal code for your compartment in the key safe (right next to the garage entrance to house 1) by email. When you leave, we are happy to hand over your key/apartment personally, see “Departure”.

Bed linen and towels are included in the rental price. Should you need additional laundry, you can find a replacement in the closet in the entrance area of your apartment, which will be freshly deposited before your stay and is also included in our service.

The Lenzerheide and Chur regions offer you numerous opportunities for trips, tours, hikes, sightseeing and shopping. Information about this can be found in the brochures that are available in the entrance area or at the Lenzerheide Information Office.

For details on Turrabuel's liability, see terms and conditions.

The nearest post office is in Lenzerheide:

Post CH AG
Voa Principala 52, 7078 Lenzerheide
‍
You are welcome to have mail or parcels sent to the following address:
‍
Turrabuel
c/o Your name
Turrabülweg 1
Please deliver
7076 Parpan
‍
You can find the post office in front of the entrance to house 1 in the so-called “milk box” (the freely accessible upper compartment of the mailbox). Larger packages are stored in the key safe in the garage.

Our manager Ms. Samantha Schmid will be happy to answer any questions you may have.
‍
Samantha Schmid
plant management
Mobil +41 (0) 79 753 49 43
telephone +41 (0) 81 382 20 20
email: info@turrabuel.ch

A map of the town can be found in the brochures that are available in the entrance area or at the Lenzerheide Information Office. https://arosalenzerheide.swiss/de/Lenzerheide

Brügger Jörg & Co. Natural Air Dryer
Main road 6, 7076 Parpan
telephone +41 (0) 81 382 11 36
www.bruegger-parpan.ch
For a souvenir from the region, we recommend a visit to Lädali Parpan, the family-run meat dryer. Culinary Bündner specialties are served here.

The two Heimberg and Proschieri valley stations are located directly in Parpan. 225 kilometers of slopes on three sides of the valley leave nothing to be desired in the Arosa-Lenzerheide ski area. For opening times and prices, please refer to the brochures available in the entrance area, on the Internet, at the Lenzerheide Information Office or directly from the mountain railways.

Nespresso capsules are available in supermarkets in Churwalden, Valbella and Lenzerheide. Our new alternative: A package of MY COFFEE CUP is with your Nespresso machine. MY COFFEE CUP combines high-quality organic enjoyment with high standards of sustainability and environmental compatibility. That is why we have switched over and use climate-neutrally certified and garden compostable capsules without aluminum.

Please note that all apartments in Turrabuel are non-smoking apartments. Smoking is also prohibited in corridors and public areas. Smoking is allowed on the balconies and terraces. But here too, we ask you to be considerate so that no one feels disturbed. Thank you very much.

Gas stations can be found in Lenzerheide, Valbella, Malix and Tiefencastel.

In Parpan, there are several restaurants within walking distance and the gastronomic offer is also varied throughout the holiday region.
Our recommendations:
Hôtel Alpina Parpan
Main road 33
7076 Parpan
telephone +41 (0) 81 382 01 01

Crap Naros
Voa Sporz 85
7078 Lenzerheide
telephone +41 (0) 81 385 85 85

Kurhaus Bar, Pizzeria
Voa Principala 40
7078 Lenzerheide
telephone +41 (0) 81 384 11 35

La patata
Voa Principala 25
7078 Lenzerheide
telephone +41 (0) 81 384 16 26

Scalottas Terroir
Voa Principala 29
7078 Lenzerheide
telephone +41 (0) 81 384 21 48

The newly opened village shop in Parpan “Wislersverkaufshütte” is just a 5-minute walk away and offers a wide range of products. The shop is open 24 hours a day and accepts payments both in cash and via TWINT. It is located diagonally opposite the Parpan post office and is stored in a container.
In Churwalden, you will find a Coop (Wiherwäg 9, 7075 Churwalden) and a Migros (Hauptstraße 146, 7075 Churwalden).
There is a Spar supermarket in Valbella (Voa Pricipala 9, 7077 Valbella).
In Lenzerheide, you will find another Spar (Voa Nova 27, 7078 Lenzerheide) and a Volg (Voa Sporz 12, 7078 Lenzerheide).

The nearest ski lifts Heimberg and Proschieri can be reached on foot in 5-10 minutes.

The Allmountain Sports ski rental is located right next to the Heimberg valley station in Parpan.
‍
Allmountain Sports AG
Voa Sporz 9, 7078 Lenzerheide
telephone +41 (0) 81 384 35 73
‍
Make a reservation online and take advantage of our cooperation with Allmountain Sports GmbH in Parpan and Lenzerheide and save 10% when renting your ski equipment. Please use the link in your booking or arrival email.

Ski storage is available in the underground car park. The ski room is located on the right side of the underground car park exit. The ski boot dryer can be found in the cloakroom of each house. Turrabuel's liability in public areas is excluded in accordance with our terms and conditions.

The nearest ski school is located at the Parpan snow sports center and is located at the Heimberg car park, right next to the Heimberg children's area.
‍
Swiss Ski School Parpan
Mittelbergstraße 4, 7076 Parpan
telephone +41 (0) 81 356 22 63
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Swiss Snowboard School Primus
Voa Pedra Grossa 5, 7078 Vaz
telephone +41 (0) 81 384 67 07

The underground car park gives you access to the lockable ski cellar, which is right next to the garage door. We also have a bike cellar with cloakroom and ski boot heating per house.

see “Non-smokers”

The most common spare parts such as various light bulbs, various batteries, spare laundry, kitchen consumables, toilet paper, etc. can be found in the basement of house 2 under the stairs in the back, silver service car. You can also find replacement lamps in the sideboard under the TV in your home.

Simply create your personal stamp online at https://webstamp.post.ch. There you will receive a code that you write by hand on the top right of the envelope.

The nearest SBB train station is in Chur and can be reached in around 30 minutes by car or by bus (Post, Parpan stop).

see “Shopping”

Enjoy a swim in Heidsee or visit the H2Lai wellness pool in Lenzerheide. Further information can be found in the brochures from the Lenzerheide Information Office and at https://arosalenzerheide.swiss/de/Lenzerheide.

A television is available in your apartment. If you see the words “Encrypted Transmitter” on the screen after switching on, leave this station active and wait a few seconds or up to a few minutes.

AllMountain Taxi Lenzerheide
7078 Lenzerheide
Mobil +41 (0) 79 799 56 66
‍
Taxi Nazifi Lenzerheide
7078 Lenzerheide
Mobil +41 (0) 76 346 58 85

see “Lenzerheide Information Office”

At Turrabuel, tourist taxes are included in the rental price.

See “Lenzerheide Information Office”

see “Train Station”

see “washing machine”

You can use our WiFi free of charge. The password is: Turrabuel2012

In the basement, with access via the underground car park, there is a cloakroom with shoe dryer and a toilet in each house. With your key card, you only have access to the cloakroom of the house where your apartment is located.

Washing machines and tumble dryers are available free of charge in the laundry room of house 1 (basement). Laundry detergent and laundry basket are provided. Please handle the devices carefully and follow the operating instructions.

The skylights in the duplex apartments cannot be opened for safety reasons. You can adjust the darkening of the windows with the telescopic rod, which is available in the corresponding bedroom.

see “Car workshop”